We’re excited to announce Simple AI to the world. For the past year, we’ve been building AI voice agents to transform direct-to-consumer sales. We fundamentally believe that voice AI is the future of all inbound and outbound B2C calls.
People hate calling businesses because the experience sucks. They don’t want to navigate confusing phone menus, input identification numbers, and wait on hold for hours, only to talk to someone who doesn’t understand them, doesn’t get paid enough, and doesn’t have the proper tooling to help.
Meanwhile, sales leaders struggle to maintain consistent performance, especially during peak seasons like the holidays. Forecasting the right staffing levels is inherently challenging, leading to chronic over- or under-utilization. Temporary reps significantly underperform trained staff, and pressure to minimize hold times often pushes even experienced agents to rush calls, ultimately degrading the customer experience.
Our voice agents automate phone calls while creating a delightful customer experience. Simple AI agents know every detail about every product SKU. They’re trained on the best reps, so every call is handled at top-performer quality.
The amazing side effect is that the call center director’s job shifts from fixing underperformers to optimizing the top performer: Simple AI. With built-in experimentation tools, they can tune voice, speed, gender, and accent, and arm agents with rich customer context like preferences, purchase history, and more.
Today, Simple voice agents sell everything from steak to self storage to home insurance. And they already outperform trained live reps by 30% on conversion and upsell.
In pursuit of our mission to build the best-in-class voice sales agent, Simple AI has raised a $14 million seed round led by First Harmonic, with participation from Y Combinator, Massive Tech Ventures, Samsung Next, True Ventures, Conviction Capital, HNVR, and 70 amazing angel investors.
If you’re excited about working on hard, interesting problems with real-world impact, reach out to founders [at] usesimple [dot] ai.
